At the recent miniSPA conference Mike Hill (Rachel Davies was on holiday) from Agile eXperience led a session on collaborative workspaces; in the first part in each group we gathered all kinds of bad experiences; in the second part we tried to design a workspace we would like to work in; and in the final minutes we went round each group’s design and discussed it shortly. The results were remarkably similar.
Bad Workspace Attributes
We quickly came up with a number of factors that we had experienced that were detrimental to a good and productive environment:
- Team spread across
- the office with other groups,
- the floor (different offices),
- the building (different floors),
- different buildings,
- different sites, cities, countries, timezones, …
- small desks,
- bad chairs,
- no shelves,
- no tea/coffee,
- no white boards,
- no privacy when dealing with private matters,
- no meeting rooms,
- too hot (in summer),
- too cold (in winter),
- too much air-conditioning,
- not enough air-conditioning,
- air-conditioning directed at your desk,
- too much noise from other groups (sales!),
- bad or insufficient lighting,
- intruding security measures (accompanying you anywhere and that means any where!)
- no PC
- under-powered PC,
- small screens,
- bad infrastructure (networks, …)
I am sure there were more but I can’t remember them all. I’ve tried to group them a bit.
Good Workspace Attributes
In many ways, these are the opposites of the bad ones.
All of us agreed that a team should be grouped together in one place, with sufficient space left to add more team members, to allow for pairing, to enable daily standups and small short discussions.
Desks should be arranged in a manner that allows easy interactions between the team; maybe adding round tables for small discussions or customer interactions. Adding some natural light and plants can improve the space.
Meeting rooms should be available for longer discussions, esp. when these would disturb others in their concentration.
There should be enough space (whiteboards) to note down tasks, ideas, etc. that everyone can see and use.
You need a break from work to get a cup of tea (I don’t care much for coffee!) or coffee; a cafeteria should be nearby for such breaks but also for lunch (it’s such a bad habit to eat your lunch at your desk, a habit I’ve found more prevalent in the UK than elsewhere).
You sometimes need to deal with private matters during working hours (your bank, insurance, email, …). Hence, you a need a private space to deal with these, best in a customised or a small meeting room.
I am currently lucky that at my customer site most conditions are quite OK; we mainly lacking space for white boards.
Productivity gain with dual monitors is advocated here and in many other places.